Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We ship using trusted carriers including USPS, UPS, and FedEx. At checkout, you will be able to select the shipping option that best suits your needs and budget. Standard, expedited, and express options are available depending on your location.
Do You Ship Internationally?
At this time, we primarily serve customers across the United States. International shipping may be available on a case-by-case basis. Please contact us directly at info@unitedinternationalmarketllc.com to inquire about shipping to your country.
How Long Will It Take To Get My Package?
Standard delivery within the US typically takes 3–7 business days. Expedited shipping takes 1–3 business days. Please note that processing time of 1–2 business days is required before your order is dispatched. Delivery times may vary during peak seasons or holidays.
PAYMENT
What Payment Methods Are Accepted?
We accept all major debit and credit cards including Visa, Mastercard, and American Express. Additional payment options such as PayPal and other methods may be available at checkout.
Is Buying On-Line Safe?
Our website uses SSL encryption to protect your personal and payment information. We do not store your card details on our servers. All transactions are processed through secure, PCI-compliant payment gateways, so you can shop with confidence.
Order & Retunrs
How do I place an Order?
Simply browse our store, add the items you want to your cart, and proceed to checkout. Enter your shipping and payment details, review your order, and click confirm. You will receive an order confirmation email once your purchase is complete.
How Can I Cancel Or Change My Order?
If you need to cancel or make changes to your order, please contact us as soon as possible at info@unitedinternationalmarketllc.com or call us directly. We can only make changes before the order has been processed and dispatched. Once shipped, we are unable to make modifications.
Do I need an account to place an order?
No, you can check out as a guest without creating an account. However, creating an account allows you to track your orders, save your delivery details, and enjoy a faster checkout experience on future visits.
How Do I Track My Order?
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your delivery in real time.
How Can I Return a Product?
If you received a damaged, spoiled, or incorrect item, please contact us within 48 hours of delivery with your order number and a clear photo of the item. We will arrange a replacement or refund promptly. Please note that perishable food items cannot be returned unless they arrive in an unacceptable condition. Items must be unused and in their original packaging to be eligible for return.